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Casino Stays Canada

Gambling responsibly

Last updated · facts verified

Gambling on a hotel weekend is supposed to be entertainment. If it starts to feel like something else, each province listed here runs a free, confidential helpline that answers at any hour.

ProvinceAgeRegulatorHelplineSelf-exclusion
Ontario19+Alcohol and Gaming Commission of Ontario (AGCO)ConnexOntario 1-866-531-2600 (open 24/7; you can also text CONNEX to 247247)OLG My PlayBreak: from 3 months up to 5 years, valid at all Ontario casinos
Québec18+Régie des alcools, des courses et des jeux (RACJ)Gambling: Help and Referral 1-800-461-0140 (free, confidential, any hour)Loto-Québec self-exclusion: 3 months to 5 years, cannot be revoked once signed
British Columbia19+Independent Gambling Control Office (IGCO)Gambling Support BC 1-888-795-6111 (24/7, no charge)BCLC Game Break: a term of 6 months to 3 years
Alberta18+Alberta Gaming, Liquor and Cannabis (AGLC)Alberta Health Services Addiction Helpline 1-866-332-2322 (any time, 24/7)AGLC Self-Exclusion: 6 months to 3 years, covering every Alberta casino and PlayAlberta.ca
Manitoba18+Liquor, Gaming and Cannabis Authority of Manitoba (LGCA)Gambling Helpline 1-800-463-1554 (around the clock)Voluntary Self-Exclusion from the Casinos of Winnipeg, Shark Club and/or PlayNow.com
New Brunswick19+Gaming Control Branch, Department of Justice and Public SafetyGambling Information Line 1-800-461-1234 (confidential, free, TTY available)Voluntary Self-Exclusion, arranged through Great Canadian Entertainment

Rules of thumb

All provinces run voluntary self-exclusion — details in our age and rules guide.